Privacy Policy for Aureate Travel

Last updated: May 14, 2025

This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with Aureate Travel. By using our services, you consent to the practices described below.

Interpretation & Definitions

Key Terms

  • Account: Your unique access to our services.
  • Affiliate: Entities under common control with us.
  • Company: Aureate Travel, 3/6 Moffat Way, Edinburgh EH16 4PY.
  • Cookies: Small files tracking website activity (e.g., login details, preferences).
  • Service: Our website and travel concierge offerings.
  • Service Providers: Trusted partners such as TidyCal, MailerLite, and Gumroad.
  • You: The client or user of our services.

Data We Collect

Personal Data

  • Email address
  • First and last name
  • Phone number (optional)

Usage Data

  • IP address, browser type, device details
  • Pages visited, session duration

How We Use Your Data

  • To design bespoke travel itineraries
  • To confirm bookings and send updates
  • To improve service quality through analytics
  • To comply with legal obligations

Data Sharing

We only share data with trusted providers:

Data may also be disclosed to legal authorities if required.

GDPR Compliance

Your Rights

  • Access, correct, or delete your data
  • Withdraw consent for marketing
  • Request data portability

📧 Email: concierge@aureatetravel.co
⏱️ Response within 14 days

Legal Bases for Processing

  • Article 6(1)(b): Contractual necessity
  • Article 6(1)(a): Consent (e.g., marketing)

Data Retention

  • Active clients: Retained for 3 years after last interaction
  • Inactive clients: Deleted or anonymized unless legally required

Security

  • SSL/TLS encryption
  • Restricted access
  • Staff security training
  • Third-party vendor audits

Cookies

We use cookies to personalise your experience, analyse website traffic, and improve functionality. You may manage preferences at any time via our CookieYes banner or by adjusting your browser settings.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children.

Policy Updates

Changes will be posted on this page. Please check back periodically for updates.

For more details, please also review our Terms & Conditions.

Contact Us

Aureate Travel Concierge
📧 concierge@aureatetravel.co
📱 +44 7448 951926
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